Privacy Policy

Last updated: September 20, 2023

Thank you for visiting our website: doggoboutique.ca and for your interest in our products and services. The confidentiality of your personal information is important to us, and we are committed to protecting it. This privacy policy explains how we collect, use, disclose, and protect your information when you use our website and services.

1. Information Collection

1.1 Personally Identifiable Information:

When you use our website and services, we may collect personal information about you, such as your name, email address, mailing address, telephone number, and any other information you voluntarily provide to us. This information is collected when you register on our site, place an order, fill out a contact form, or interact with our services.

1.2 Non-Personal Information:

We may also collect non-personal information about you, such as demographic data, information about your browser, operating system, the pages you visited on our website, the actions you performed, and other similar information. This information is collected automatically using technologies such as cookies, web beacons, and server logs.

2. Use of Information

We use the collected information for the following purposes:

2.1 Service Provision:

We use your information to process your orders, respond to your requests, provide you with the requested products or services, and inform you about important updates regarding our website and services.

2.2 Experience Personalization:

We use the information to personalize your experience on our website, tailor our products and services to your needs and preferences, and provide you with relevant content.

2.3 Marketing Communication:

If you have given your consent, we may use your information to send you marketing communications by email, such as newsletters, special offers, and information about our products and services. You can unsubscribe from these communications at any time by following the unsubscribe instructions provided in each email.

2.4 Product and Service Improvement:

We use the information to analyze and improve our products, services, website, and promotional offers, as well as to conduct market research and statistical analysis. By editing or publishing an article, an additional cookie will be stored in your browser. This cookie contains no personal data. It simply indicates the ID of the article you just edited. It expires after one day.

Information Disclosure

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

3.1 Third-Party Service Providers:

We may share your information with third-party service providers who help us operate our website and provide our products and services, such as payment providers, carriers, and hosting services.

3.2 Compliance with Legal Obligations:

We may disclose your information if we are legally required to do so, to comply with a court order, a request from a government authority, or as part of ongoing legal proceedings.

4. Information Security

We take appropriate measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security. The IP address of visitors, the user ID of logged-in users, and the username of login attempts are conditionally logged to check for malicious activity and protect the site from specific types of attacks. Examples of conditions when logging occurs include login attempts, logout requests, suspicious URL requests, changes to site content, and password updates. This information is retained for 60 days.

5. Cookies and Similar Technologies

Our website uses cookies and other similar technologies to collect non-personal information and enhance your user experience. You can configure your browser to refuse cookies, but this may limit certain functionalities of our website.

6. Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of these sites before providing your personal information.

7. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with a new update date. We encourage you to review this policy regularly to stay informed of changes.

8. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact:
  • Mélissa Lemieux-Daigle
  • Boutique Döggo inc.
  • 274 blvd St-Luc, local 400
  • St-Jean-sur-Richelieu
  • QC, J2W 1C3, Canada
  • Email: info@doggoboutique.ca
  • Tel 450.376.9276
This privacy policy is an integral part of our Terms of Use and our General Terms and Conditions of Sale: Returns and Exchanges and Delivery Conditions By using our website and services, you agree to the terms of this privacy policy.